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1. Website Terms of Use ("Terms of Use")

These Terms of Use, together with the documents referred to herein, set out the terms on which you may use the Sister London website,, (the "Website") whether as a guest or a registered user. Use of the Website includes accessing, browsing, or registering for use.

Sister London ("We") may amend the Terms of Use from time to time by amending this page. Every time you wish to use our Website, please check these terms to ensure you understand the Terms of Use that apply at that time.

Your use of our Website constitutes your acceptance of the Terms of Use without modification and your agreement to comply with them.  If you do not agree to these Terms of Use, you must not use the Website.

Please read these Terms of Use carefully before using our Website. We recommend that you print a copy for future reference.

2. Other Applicable Terms

These Terms of Use refer to the following additional terms, which also apply to your use of the Website: Privacy Policy, and Cookie Policy, which set out the terms on which we process any personal data we collect from you, or that you provide to us and the cookies we use. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

3.Who we are and how to contact us

Our Website is operated by Sister London Limited. We are registered in England and Wales under company number 03711529 and have our registered office at Office 2, Tweed House, Park Lane, Swanley, BR8  8DT.

To contact us, please email Alternatively, you can telephone us on 020 7287 9601 between 9am-6pm on Monday - Friday.

4. Changes to our Website

We may update and change our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

5. We may suspend or withdraw our Website

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and Other Applicable Terms, and that they comply with them.

6.Your account and password

If you set up a personal account on our Website for use of the Media Studio and you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us Alternatively, you can telephone us on 020 7287 9601 between 9am-6pm on Monday - Friday.

7. Website material

We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

8. Reliance on information

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

9.Limitation of our liability

Nothing in these terms excludes or limits in any way our liability to you for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Website; or

  • use of or reliance on any content displayed on our Website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.


We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer program and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

11. Rules about linking to our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our Website other than that set out above, please contact

12. Applicable law

If you are a consumer, please note that these Terms of Use, their subject matter and their formation (and for businesses any non-contractual disputes or claims), are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

13.Contact us

To contact us, please email or call 020 7287 9601.